Privacy Policy
Last updated: August 22, 2025
1. Introduction
Welcome to Tribenture, your AI-powered travel community platform. We are committed to protecting your privacy and ensuring you have a safe, enjoyable experience while connecting with fellow travelers, planning trips, and sharing adventures.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform, including our website, mobile applications, and AI-powered services.
2. Information We Collect
2.1 Personal Information
- Account Information: Name, email address, phone number, date of birth, profile photos
- Travel Preferences: Destinations, travel style, budget range, interests, dietary restrictions
- Social Profile: Bio, interests, languages spoken, travel experience level
- Payment Information: Payment method details (processed securely through third-party providers)
2.2 Travel and Trip Data
- Trip Plans: Itineraries, dates, destinations, accommodation preferences
- Group Activities: Trip invitations, group memberships, shared expenses
- Travel History: Past trips, reviews, ratings, photos shared
- Recommendations: AI-generated travel suggestions based on your preferences
2.3 AI and Analytics Data
- Usage Patterns: How you interact with our AI features, search queries, preferences
- Content Analysis: Messages, reviews, and content for AI-powered recommendations
- Location Data: GPS location (with consent) for trip planning and safety features
- Device Information: Device type, operating system, browser, IP address
3. How We Use Your Information
3.1 Core Platform Services
- Creating and managing your travel community profile
- Connecting you with like-minded travelers
- Facilitating trip planning and group coordination
- Processing payments and managing shared expenses
- Providing customer support and safety assistance
3.2 AI-Powered Features
- Generating personalized travel recommendations
- Matching you with compatible travel companions
- Optimizing trip itineraries based on preferences
- Providing real-time travel advice and insights
- Analyzing travel patterns to improve our services
3.3 Communication and Safety
- Sending trip updates, notifications, and alerts
- Facilitating communication between trip members
- Providing emergency assistance and location sharing
- Monitoring platform safety and preventing abuse
4. Information Sharing and Disclosure
4.1 With Other Users
- Profile information visible to the community (as per your privacy settings)
- Trip details shared with invited group members
- Messages and communications within trip groups
- Reviews and ratings (anonymized where appropriate)
4.2 With Service Providers
- Payment processors for secure transactions
- Cloud hosting and data storage providers
- AI and analytics service providers
- Customer support and safety monitoring services
4.3 Legal Requirements
- Compliance with applicable laws and regulations
- Response to legal requests and court orders
- Protection of rights, property, and safety
- Investigation of potential violations of our terms
5. Data Security and Protection
- Encryption of sensitive data in transit and at rest
- Regular security audits and vulnerability assessments
- Access controls and authentication measures
- Data backup and disaster recovery procedures
- Employee training on data protection practices
6. Your Rights and Choices
6.1 Access and Control
- Access, update, or delete your personal information
- Download your data in a portable format
- Control your privacy settings and visibility
- Opt-out of certain communications and features
6.2 AI and Personalization
- Control how AI uses your data for recommendations
- Opt-out of personalized content and suggestions
- Manage your preference settings and interests
- Request explanation of AI-generated recommendations
7. Data Retention
We retain your information for as long as necessary to provide our services and fulfill the purposes outlined in this policy. This includes:
- Account information: Until you delete your account
- Trip data: For the duration of the trip plus reasonable period for support
- Payment information: As required by financial regulations
- Analytics data: Aggregated and anonymized for service improvement
8. International Data Transfers
As a global travel community, your data may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.
9. Children's Privacy
Our platform is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us immediately.
10. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes through our platform or by email.
11. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
Email: privacy@tribenture.com
Address: Tribenture, Barcelona, Spain
Data Protection Officer: dpo@tribenture.com